LeBunny Bleu


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Return / Exchange

At LeBunny Bleu, we take pride in your satisfaction. If, however, for any reason, you are not satisfied with your purchase, you may return or exchange it within 30 calendar days of the purchase date. 

Return Policy

  • Shipping of returned merchandise is the responsibility of the customer. A service with tracking is recommended.
  • Merchandise that is shipped to Le Bunny Bleu's Returns Dept. must be post marked within 30 days from the date the order was initially placed.
  • All items must be in unworn condition and in their original boxes.
  • The Returns form that is included inside your package when you receive your order must be accordingly filled and enclosed in return.
  • Sale items cannot be returned. Le Bunny Bleu will issue an exchange or online store credit (e-credit) for items purchased during sale event.
  • Returns of items that have been exchanged will receive an online store credit (e-credit).
  • Clearance, Flash Sale, Samples Sale items cannot be returned or exchanged. They are final sales. 

Exchanges Policy

  • You may exchange an item for any available product by sending us shoes to the address bellow. 
  • Shipping of returned merchandise is the responsibility of the customer. A service with tracking is recommended. Shipping of exchanged merchandise is the responsibility of LeBunny Bleu.
  • Exchange / Return slip has to be filled and enclosed inside the package. 
  • Sale items may be exchanged.

Refunds

LeBunny Bleu will refund your returned item(s) in full by crediting back to your original payment method, minus any Shipping costs.

Processing Times

For Returns: Please, allow up to 21 business days for your refund to be processed after your returned merchandise is processed at our warehouse.

For Exchanges: Once we receive your package, the exchange processing time is 3-7 business days. You will be notified by email when the exchange item is shipped to you.

Guarantees

LeBunny Bleu do not at this time offer a guarantee or warranty on their products. However, in the unlikeliness of having received a wrong or defective item, please, contact LeBunny Bleu’s Customer Service immediately at customerservice@lebunnybleu.com. We will be happy to correct it as quick as possible.

Please, Note

  • Your return will finally be validated only after good condition inspection of the received merchandise. If your returned item(s) does not meet the conditions stated in the policies above, it cannot be restocked; thus your return will not be accepted. Additionally, Le Bunny Bleu will charge associated S&H fee - in proportion to the merchandise's weight - to send back unaccepted item(s).
  • Payment of any additional fees can be made exclusively through PayPal, upon bill issuance.
  • Le Bunny Bleu reserves the right to change or review these policies at any time.

Receive e-Credit for your exchange shipping cost (US ONLY)!!

  • Send us proof of your exchange shipping fee, and we will send you e-credit towards your next purchase.
  • Valid for 30 Days after the original purchase date.
  • Excluding Sale items